Powerchairs Guide


Today it is increasingly common to see a scooter or powerchair being used by people of all ages and abilities. Mobility vehicles are popular because without them people can be housebound, or restricted to moving very limited distances.

They are easy to control, economical to keep, and of course they can be great fun.

However, deciding on which model to trial and which company to buy from is very important and it can be a difficult decision to make.

You need to know that the product is suitable for all your needs and that the company is an qualified and experienced supplier. You need to know that they will look after you and your vehicle - now and in the future.


  • Is the company a member of the British Healthcare Trades Association(BHTA)?
  • Does the company offer a choice of manufacturers and models?
  • Is the company based near you with showrooms?
  • Is the company able to offer you servicing facilities and on the road service and repair?
  • Can the company provide comprehensive insurance, servicing and financial plans?
  • Do you know the costs of call outs and in house servicing?
  • Is the company able to provide other medical products you may require?
  • Will the company tailor a chosen product to suit your needs?
  • Will the company provide details of another approved repairer when you are away on holiday in the UK?



Powerchairs are usually more difficult to select than scooters. Most of the aspects you would consider when buying a scooter still apply, but generally a powerchair user has more limitations to their personal mobility. Most will probably be using their vehicle more regularly, often all day, and depend on it in their everyday lives.

Comfort and support are therefore generally more important than for a scooter.


Where do I want to use it?

  • indoors and the size of doors?
  • outdoors - level or rough ground?
  • are dropped kerbs available?
  • How far do I want to go?

Do I need it to go in a car? Does it dismantle easily?

  • Where will my vehicle be stored and charged?
  • Will I be in the vehicle for long periods?
  • Can I use it easily and safely?
  • Do I need special backs, armrests, footrests?
  • Is there a clear battery level indicator?
  • Is it available in different colours of frame and upholstery?
  • Who will service my vehicle?
  • Do I want extended warranty, insurance and a service contract?
  • Does my supplier adhere to the BHTA code of practice?
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